Routine Hive / RoutineHive
Last updated: 5 July 2026
This Privacy Policy explains how Routine Hive collects, uses, stores, shares, and protects personal data when you use our mobile app, website, account features, family features, managed child profiles, and subscription services.
The controller responsible for the processing of personal data under this Privacy Policy is:
Sino-Alpine e.U.
Owner: Lu Xiaoyan
Kornfeld 64a
6840 Götzis
Austria
Company registration number: FN 658271 x
VAT number: ATU82289006
Email:
developer@routinehive.com
Website:
routinehive.com
This Privacy Policy applies to the Routine Hive mobile application for iOS and Android, the Routine Hive website, user accounts, family groups, managed child profiles, subscription features, task and goal features, avatar uploads, and related services.
This Privacy Policy does not apply to third-party websites, app stores, payment systems, or services that are controlled by other companies. Those third parties may have their own privacy policies.
Routine Hive is a family routine, task, and goal app. It helps families create tasks, assign responsibilities, manage routines, track completion, use points or rewards, create managed child profiles, and use family collaboration features.
Routine Hive is designed as a family organization tool. It is not a medical, psychological, educational, legal, financial, childcare, safety monitoring, or emergency service.
We may process account information such as your name or username, email address, login method, user ID, profile role, language, timezone, account creation date, account status, and authentication-related information.
We may process information related to your family group, including family name, family ID, family member roles, invited members, managed child profiles, profile names, profile avatars, profile type, family permissions, and family membership status.
Parents or legal guardians may create managed child profiles. These profiles may include a child’s profile name, avatar, age-related information, assigned tasks, completed tasks, points, goals, routines, streaks, and other family organization information entered by the parent or family group.
Managed child profiles are controlled by the parent or legal guardian. They are not intended to be independent accounts for children under the required age.
We may process information that you create inside the app, including task names, task descriptions, routines, goals, icons, categories, points, due dates, recurrence settings, completion status, review status, task history, and related activity.
If you upload avatars or profile images, we may process and store those images to display them inside Routine Hive. You should only upload images that you have the right to use and that are appropriate for a family app.
If you purchase Family Plus or another paid feature, we may process subscription-related information such as subscription status, entitlement status, product ID, renewal status, cancellation status, purchase platform, country or region, transaction identifiers, and customer identifiers provided by app stores or subscription management providers.
We do not directly process full payment card numbers. Payments are usually handled by Apple App Store, Google Play, RevenueCat, or other authorized payment or subscription providers.
We may process technical information such as device type, operating system, app version, language settings, approximate region, IP address, device identifiers provided by the platform, crash logs, diagnostic data, security logs, timestamps, and server logs.
If you contact us by email or support request, we may process your email address, message content, attachments, support history, and any information needed to answer your request.
Routine Hive does not currently provide a general chat or private messaging function between users. If we add communication features in the future, we will update this Privacy Policy where required.
We collect personal data in the following ways:
We process personal data only where we have a legal basis under applicable data protection law. Depending on the situation, the legal bases may include performance of a contract, legitimate interests, consent, or compliance with legal obligations.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Create and manage user accounts | Account data, login data, profile data | Performance of contract; legitimate interests |
| Provide family groups and managed child profiles | Family data, profile data, child profile data, task data | Performance of contract; parental consent where required; legitimate interests |
| Create, assign, complete, and review tasks | Task data, routine data, goal data, points, history | Performance of contract |
| Process subscriptions and premium access | Subscription data, entitlement data, purchase platform data | Performance of contract; legal obligations; legitimate interests |
| Store and display avatars | Uploaded image data, profile data | Performance of contract; consent where required; legitimate interests |
| Send service-related communication | Email address, account data, support data | Performance of contract; legitimate interests; legal obligations |
| Improve security, prevent abuse, and fix bugs | Technical data, logs, device data, usage events | Legitimate interests; legal obligations |
| Respond to support and legal requests | Communication data, account data, technical data | Legitimate interests; legal obligations |
Routine Hive is a family app and may include managed child profiles. Parents and legal guardians are responsible for creating and managing child profiles, deciding what information to enter, supervising the child’s use of the app, and ensuring that the use of Routine Hive is appropriate for the child.
Children under 13 are not allowed to create their own independent Routine Hive account. They may only use the app through a managed child profile created and controlled by a parent or legal guardian.
In Austria and the European Union, additional rules may apply to the processing of children’s personal data and the age at which a child can independently consent to digital services. Where parental consent is required by law, the parent or legal guardian must provide or authorize the consent.
If you believe that a child has provided personal data to us without the required parental permission, please contact us at developer@routinehive.com.
Information inside a family group may be visible to other authorized family members depending on their role and app permissions. This may include profile names, avatars, assigned tasks, completed tasks, points, routines, goals, and family activity.
Please do not enter information into Routine Hive that you do not want other authorized family members to see.
Routine Hive may use RevenueCat or similar subscription management services to verify purchases, manage entitlements, check subscription status, and provide access to Family Plus features.
RevenueCat may receive subscription-related identifiers, product identifiers, purchase status, entitlement status, platform information, app user identifiers, and technical information needed to manage subscriptions.
Apple App Store or Google Play may process payment, billing, refund, tax, and subscription data according to their own terms and privacy policies. We do not receive your full payment card details from Apple or Google.
Routine Hive may allow login through email, Apple Sign In, Google Sign-In, or other authentication methods. If you use a third-party login provider, that provider may process data according to its own privacy policy.
We may receive basic account information from the authentication provider, such as an email address, user identifier, name if shared, and authentication confirmation.
Routine Hive uses cloud infrastructure and database services to operate the app, store user accounts, family groups, task data, managed child profiles, uploaded avatars, and related app data.
Our cloud service providers process personal data on our behalf as processors, where applicable. We take reasonable steps to choose providers that support appropriate security, access control, and data protection measures.
Routine Hive may offer push notifications or reminders for tasks, routines, family activity, or account-related messages. Push notifications may require processing notification tokens, device identifiers, account IDs, and notification content.
You can usually control push notifications through your device settings. Disabling notifications may limit reminder-related functionality.
We may process limited analytics, diagnostic, and crash data to understand app performance, fix bugs, improve stability, protect security, and improve user experience.
Where possible, we use aggregated or minimized data. We do not use analytics to intentionally collect sensitive family information or the content of private tasks beyond what is technically necessary to operate, debug, and improve the service.
Routine Hive is primarily designed as a family routine and subscription app. At the time of this Privacy Policy, this policy does not describe personalized advertising tracking inside Routine Hive.
If we introduce advertising, personalized ads, or additional tracking technologies in the future, we will update this Privacy Policy and request consent where required by law or platform rules.
Our website, routinehive.com, may use technically necessary cookies or similar technologies to operate the website, improve security, remember preferences, or provide website functionality.
If we use optional analytics, marketing, or tracking cookies on the website, we will provide additional information and request consent where required by law.
We may share personal data with trusted recipients only where necessary and legally permitted. These recipients may include:
We do not sell your personal data.
Some service providers may process personal data outside Austria, outside the European Union, or outside the European Economic Area.
Where personal data is transferred internationally, we rely on appropriate safeguards where required by law, such as adequacy decisions, Standard Contractual Clauses, contractual data protection commitments, technical and organizational security measures, and provider compliance programs.
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Category | Typical Retention |
|---|---|
| Account data | For as long as your account exists, plus a reasonable period for backup, security, legal, or dispute purposes. |
| Family and managed child profile data | For as long as the family group or profile exists, unless deleted earlier or retained where legally necessary. |
| Task, routine, goal, and history data | For as long as needed to provide task history, statistics, family records, and app functionality, unless deleted by the user or account deletion applies. |
| Subscription and purchase data | For as long as needed to verify subscription status, handle support, comply with tax/accounting obligations, and defend legal claims. |
| Support communication | For as long as needed to answer the request and for a reasonable period afterward for documentation and dispute handling. |
| Technical logs and security data | Usually kept for a limited period, unless longer retention is needed for security, fraud prevention, legal compliance, or incident investigation. |
You may request deletion of your account or personal data by contacting us at developer@routinehive.com or by using any account deletion feature available in the app.
When an account is deleted, we will delete or anonymize personal data where required by law, unless we need to keep certain data for legal obligations, tax/accounting records, fraud prevention, security, dispute resolution, or legitimate business purposes.
If you are part of a family group, deleting your account may affect your own profile and access. Some family data may remain visible to other authorized family members if it relates to shared family activity, unless deletion is legally required or technically appropriate.
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, authentication, encrypted connections, database security rules, backups, logging, provider security measures, and internal access restrictions.
No digital service can guarantee complete security. You are responsible for keeping your login credentials secure and for using a secure device and network.
Subject to legal requirements and limitations, you may have the following rights:
To exercise your rights, contact us at developer@routinehive.com. We may ask you to verify your identity before responding to your request.
Where we process personal data based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.
Depending on the feature, withdrawing consent may limit or disable certain app functions, such as avatar uploads, notifications, optional analytics, or child profile processing where consent is legally required.
Where we process personal data based on legitimate interests, you may object to the processing for reasons relating to your particular situation. We will stop processing the data unless we have compelling legitimate grounds to continue or the processing is needed for legal claims.
If you believe that we process your personal data unlawfully, you have the right to lodge a complaint with a data protection supervisory authority.
In Austria, the competent authority is:
Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Vienna
Austria
Website:
www.dsb.gv.at
Email:
dsb@dsb.gv.at
We have not appointed a data protection officer unless stated otherwise. For all privacy-related questions, please contact us at developer@routinehive.com.
Routine Hive does not use automated decision-making that produces legal effects concerning you or similarly significantly affects you within the meaning of GDPR Article 22.
The app may use automated technical rules to provide features such as task completion, points, family permissions, subscription entitlement checks, notifications, security checks, and app functionality.
Routine Hive is not designed to collect special categories of personal data such as health data, religious beliefs, political opinions, biometric data, or other sensitive information.
Please do not enter sensitive information into task names, goals, descriptions, avatars, or support messages unless it is necessary and you have the right to do so.
You are responsible for keeping your account information accurate and up to date. Parents and legal guardians are responsible for the accuracy and appropriateness of information entered into managed child profiles.
We may update this Privacy Policy from time to time. Changes may be required because of new features, legal requirements, app store requirements, provider changes, security improvements, or business updates.
If we make material changes, we will take reasonable steps to notify you, for example through the app, website, email, or app store release notes. The updated version will apply from the date shown at the top of this page, unless stated otherwise.
For privacy questions, data requests, account deletion requests, child profile questions, or complaints, please contact:
Sino-Alpine e.U.
Owner: Lu Xiaoyan
Kornfeld 64a
6840 Götzis
Austria
Email:
developer@routinehive.com
Website:
routinehive.com
Important: This Privacy Policy is a professional draft for Routine Hive. Because data protection rules, app store requirements, child privacy rules, and third-party provider setups may change, the final version should be reviewed by a qualified Austrian lawyer or GDPR specialist before publication.